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(The virtual extension that Call Router uses does not have to be a member of the workgroup.) Specify this workgroup extension in the textbox that appears when you select Play WG Queue Status. (See “Queue Announcements” on page 13.) If you want to apply the “Play WG Queue Status” Target action to several different workgroups, you must create separate rules for each. 6. Enter optional data to match against the routing rule: • Set Call Priority—Check the box and choose a call priority level. • Set